Products that are damaged, defective, or not as described can be returned.
This does not include goods that have been used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken.
Contact must be made with Quarry Diecast Models to advise of any issues within 7 days of delivery, after which arrangements will be made to either repair, replace or refund accordingly.
No refunds are made until item has been returned.
Items can be returned items can be made in person (by arrangement) or by mailing to PO Box 145, Fernvale, QLD 4306, Australia
All goods must be returned in their original condition including all pacakaging
All postage and insurance costs are to be paid by the buyer.
We recommend that you return the product via Registered post and that you pre pay all postage.
You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out
shipment registration of insurance with your postal carrier. Quarry Diecast Models will not be responsible
for parcels lost or damaged in transit if you choose not to insure.